Effective Date: May 31, 2025
Brandt – Montréal, Québec, Canada
Thank you for visiting the Brandt website. By accessing or using this website, you agree to the following terms and conditions. Please read them carefully.
- Use of the Website
This website is provided for informational and shopping purposes. You agree not to use this site for any unlawful or unauthorized activities or to violate any laws in your jurisdiction.
- Intellectual Property
All content on this website — including images, text, logos, and graphics — is the property of Brandt and is protected by Canadian copyright laws. You may not reproduce or use any content without prior written permission.
- Pricing & Product Information
All prices are listed in Canadian Dollars (CAD). We do our best to ensure product information is accurate, but we reserve the right to correct errors, update product details, and cancel orders if necessary.
- Returns & Refunds
All sales are final. However, if you receive an item that is damaged or defective, please contact us at brandt.mtl@gmail.com within 7 days of delivery with your order number and photos of the issue. We will gladly assess the situation and arrange a replacement or refund if appropriate. We do not offer returns or exchanges for reasons related to fit, change of mind, or general wear and tear.
- Privacy
We care about your privacy. Please refer to our Privacy Policy for details on how we collect, use, and store your personal information in compliance with Québec and Canadian laws.
- Limitation of Liability
Brandt is not liable for any damages resulting from the use or misuse of this website. The site is provided "as is" without warranties of any kind.
- Governing Law
These terms are governed by the laws of the Province of Québec and the federal laws of Canada. Any disputes will be resolved in the courts of Montréal, Québec.
- Updates to These Terms
We may update these Terms and Conditions from time to time. Continued use of the site constitutes your acceptance of any changes.
Privacy Policy
Effective Date: May 31, 2025
Brandt – Montréal, Québec, Canada
Brandt respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
- Information We Collect
We may collect:
- Your name, email address, and contact information
- Shipping and billing addresses
- Payment details (processed securely via third-party services)
- Device and browser information (via cookies or analytics tools)
- How We Use Your Information
We use your information to:
- Process and ship orders
- Provide customer service
- Send order confirmations and updates
- Share newsletters or promotions (only with your consent)
- Improve website experience and performance
- Data Storage & Protection
Your information is stored securely using trusted platforms. Payment data is handled through secure, PCI-compliant third-party services (such as Stripe or PayPal). We do not store full credit card details.
- Sharing of Information
We only share your information with trusted partners when needed to complete your order (e.g., payment processors or shipping services). We never sell or rent your personal data.
- Your Rights
As a resident of Québec and under Canadian law, you have the right to:
- Access your personal information
- Correct or update your data
- Withdraw consent or request deletion (where applicable)
To make a request, contact us at: brandt.mtl@gmail.com
- Cookies
We may use cookies to track website performance and user experience. You can adjust or disable cookies through your browser settings.
- Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.